Refund policy

Refund & Returns Policy - Studio Reign

Last updated: 10Jun2026

At Studio Reign, we aim to ensure you love every piece you receive. If something isn’t right, we’re here to help.

1. Returns

We accept returns within 14 days of delivery if:

Items are unused and in original packaging
Items are in resellable condition
2. Non-Returnable Items

We cannot accept returns for:

Sale or discounted items
Custom or special-order products

3. Refunds

Once your return is received and inspected:

Refunds are processed within 5–10 business days
Refunds are issued to your original payment method

4. Damaged or Incorrect Items

If your order arrives damaged or incorrect:

Please contact us within 48 hours
Include clear photos of the issue
We will offer a replacement or refund

5. Return Shipping
Customers may be responsible for return shipping costs unless the item is faulty